What each term actually means

Most disputes in this trade come from buyer and seller reading a condition grade differently. Every grade and term we use is defined here, and every label on a lot page points back to this page.

Our own warehouses — mainly Hong Kong, plus Shenzhen
Hong Kong lots: inspect in person or via SGS / BV
Sold as-is — the rules are stated up front

Condition grades

These six words decide almost every dispute in this trade. Every lot page uses exactly these terms and links back here.

New, original packaging: Never used, still in the manufacturer's sealed packaging — full reels, sealed cartons, MSL bags intact. Date codes are visible in our photographs.
New, bulk: Never used, but repacked out of the original retail or manufacturer packaging — typically poly-bagged or boxed by size.
Pulled, tested working: Removed from working equipment and individually powered up or link-tested by us. Cosmetic wear is possible. We never describe pulled stock as new.
Customer return: Returned by an end customer, typically unused but with opened packaging. Function is not individually verified unless the lot page says otherwise.
Packaging defect: Goods are new and functional; the outer packaging is scuffed, crushed or shelf-worn. Priced accordingly.
Mixed condition: The lot contains more than one grade. The line-item manifest states the grade for each line.

Lots and manifests

How we cut stock into units you can buy, and what documentation comes with each.

Lot: One block of stock that arrived together and is sold as a unit (or in agreed sub-lots). Identified by a code such as LOT-2608-01.
Manifest: The line-by-line contents of a lot: part number, brand, quantity, condition, packing and date code. Available as CSV on request.

Trade and delivery terms

Standard trade terms, stated the way we actually apply them — not the textbook definition.

EXW / FOB Hong Kong: EXW: you collect from our warehouse and handle everything after that. FOB: we deliver to the port and load; freight onward is yours.
As-is: Sold in its present state with no warranty and no returns — which is why inspection before payment is offered on every lot.

Also in this group

Trading termsAs-is sales, negotiation, reservation, payment and release, splitting lots, freight and duties.Delivery & logisticsEXW / FOB Hong Kong, collection windows, working with your forwarder, packing and marks.

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