We have never claimed to be. Our stock comes from cancelled projects, plant closures, distributor clear-outs and end-of-life inventory, and every lot states which. If you need franchised-channel traceability, we are not the right source — we will tell you so directly.
No AS6081. No ERAI membership. No in-house test lab. We say so here because we would rather tell you than have you find out. We make up for it with terms you can verify.
Date codes line by line, our own photographs of factory labels, a warehouse walk-through video, co-operation with third-party inspection before payment, written return terms, and a trading record you can check — we never delete a cleared lot.
| Step | What we do | What that leaves you able to check |
|---|---|---|
| 01 | Open and spot-check on arrival | Outer and inner packaging condition recorded, with the sampling ratio |
| 02 | Count every line and grade it | Line list: part number, brand, quantity, condition, packaging, date code |
| 03 | Photograph it | 8–30 of our own photographs including close-ups of factory labels and lot codes, plus a walk-through video |
| 04 | State the source | Cancelled project, plant closure, distributor clear-out or end-of-life — one of four |
| 05 | Publish | Lots below the imagery bar — under 8 photos or no video — show “imagery in progress” and stay out of the public list |
Visiting rules are on the Warehouses page; company background is under About us.
Lots are sold as-is and are not normally returnable — which is exactly why we insist you inspect before paying.
These three are the exceptions. Raise them within 14 days of receipt and we refund in full or replace:
Full wording under Trading terms.
Most surplus disputes come from two sides meaning different things by the same word. These are the only grades we use — on lot pages, line lists and stock lists alike.
new_sealednew_bulkpulled_testedcustomer_returnpackaging_defectmixedWe do not answer counterfeit concerns with “trust us”. We answer them with things you can check. If you also need to verify the company itself — business licence, registration details, Entity List self-check —just ask us and we will answer point by point.